Our Policies

We are committed to transparency, safety, and protecting your data. Below you can download our core regulatory policies.

If you require any further policy information, please contact us at: [email protected]

Safeguarding and safety

Child Protection Policy

Health and Safety Policy

Lone Working Policy

Play & Creative Arts Therapy Risk Assessment

Use of Touch in Play & Creative Arts Therapy Policy

Privacy and your data

Data Protection (GDPR) Policy

Privacy Notice

Our standards and governance

Complaints Policy

Environmental Policy

Equal Opportunities Policy

Fundraising Complaints Policy

Modern Slavery Policy

Persistent Absence & Cancellation of Sessions Policy

News

Our 2025-2026 Impact Report

Our 2025-2026 Impact Report

We are pleased to share our Impact Report for 2025-2026.   Please read the report here: FINAL 2025-26 Impact Report   In ... Read more »

Our charity credentials

OCVA
Privacy Overview

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